Order Of Returns

At BecexTech, we ensure that you will not regret with your purchase. 

BecexTech offers 7 days ELF(Early Life Failure) or DOA return policy. You must notify us as soon as the product stopped working. Any DOA products will be replaced immediately as soon as it has been assessed. All accessories, items returned must be in original condition or product will be repaired instead.

BecexTech also offers 14 days POM(Peace-Of-Mind) return policy. All POM returned product will incur charge for re-stocking fees. The charge may varied depending on the item condition. However, BecexTech reserve the right to refuse the return if the product is not in reasonable condition.

Apart from that, BecexTech also accepted the return that is caused by human error such as wrong description, wrong colors. No charge will apply. The replacement will be sent out immediately as soon as wrong product is assessed. The same policy applied, wrong item must be in a original condition. Item returned you must report the error within 48 hours you received the product. 

Should any of above scenarios applied, please contact us as soon as possible. This is to ensure the return will be honored.