Below is the most frequent questions that had been raised many times. Please make sure you read all the FAQ prior to contacting us. FAQ Pages - Latest Update 06-01-09 Are your phones unlocked and can be used worldwide? Yes, all our mobile phones that listed here is guaranteed 'SIM FREE' and can be used worldwide. Are your phones branded or have logo on it? All the phones are in their original firmware(software) and all the phones have no logo on it unless stated otherwise. Does your product carry warranty? Yes, All products carried 1 year standard warranty. For further information regarding about warranty, please refer to the warranty pages. What is the best way to place my order? It's best if you place you order directly from our website. With online ordering, there will be less likely you order will meet a delay. Is my order secure? Shopping with BecexTech Australia is 100% secure. All transactions transmitted are secured with 128 Bit SSL Technology. The certificate for SSL Technology can be found on the bottom of the page. Furthermore, your CC will not be charged before your order is shipped. How Long it takes for order to reach me? All Orders will be processed within 24 hours and will get dispatched as soon as order is verified. During this time, BecexTech will verify the validity for most orders placed via Credit Card due to increasing number of internet fraud. The delivery lead time will be about 2 - 4 working days throughout Australia wide as soon as order get dispatched provided that there is no delay from courier side.
What sort of payment method do you accept and what is your preference? We accept payPal as Credit Card Payment, Bank Deposit, and Money Order. More payment method will be added. Do you offer finance? We do not offer finance at the moment, but, we have a plan to do it in the future. Is there any additional % surcharge for Credit Card Payment like some sellers do? Absolutely no. We have been negotiating hard to get the best rate with our bank so customer can enjoy the benefit.
Can i cancel my order for any reason? Yes, you certainly can prior we processed your order. However, please be advised that there will a admin fees and bank fees for the order that has been processed such CC has been charged or order has been packed.
If your concern or questions are still not addressed on this help page, please refer to Contact us page. |
