Delivery

The goods will be sent directly to your homedoor via couriers or Aust Post depending on the location.

All Orders will be processed within 24 hours and will get dispatched as soon as order is verified. During this time, BecexTech will verify the validity for most orders placed via Credit Card due to increasing number of internet fraud. 

The delivery lead time will be about 2 - 4 working days throughout Australia wide as soon as order get dispatched provided that there is no delay from courier side or due to other external factor. Delivery to rural or PO BOX area may takes longer than usual.

Should we have any difficulty to obtain the items that are not in stock, we will contact you within 24 - 48 hours to notify you and work out the alternative solution. 

Note: BecexTech does not ship to PO.BOX therefore pyshical address must be supplied.

Return Policy

At BecexTech, we ensure that you will not regret with your purchase. 

BecexTech offers 7 days ELF(Early Life Failure) or DOA return policy. You must notify us as soon as the product stopped working. Any DOA products will be replaced immediately. All accessories, items returned must be in original condition or product will be repaired instead.

BecexTech also offers 14 days POM(Peace-Of-Mind) return policy. All POM returned product will incur charge for re-stocking fees. The charge may varied depending on the item condition. However, BecexTech reserve the right to refuse the return if the product is not in reasonable condition.

Apart from that, BecexTech also accepted the return that is caused by human error such as wrong description, wrong colors. No charge will apply. The replacement will be sent out immediately as soon as wrong product is assessed. The same policy applied, wrong item must be in a original condition. Item returned you must report the error within 48 hours you received the product. 

Should any of above scenarios applied, please contact us as soon as possible. This is to ensure the return will be honored.

Insurance

We strongly recommend you to insurance your order as there might be possibility that you order will be damaged and lost on delivery. Insurance is optional and the fees is all on the product page. The fees vary depending on the value of the goods. Please note that BecexTech Australia is not liable for any lost item if insurance is not purchased.