By using our site or placing the order from us, you had a agreed to the terms below . If you are accepting the terms on behalf of another person or company or other legal entity, you represent and warrant that you have full authority to bind that person.

1) Customer Acknowledgement.

The Customer acknowledges agreement with these Terms and Conditions of Sale by the placement of an order to purchase product from BXT International Ltd, Reg No 1440086. Local Australian support and warranty is provided by Julian Technology Pty Ltd, ABN 82 135 421 582.

2) Order verification

All Orders will be processed within 24 hours and will get dispatched as soon as order is verified. During the verification period, BecexTech will verify the validity for most orders placed via Credit Card due to increasing number of internet fraud. 

3) Delivery of Goods

The delivery lead time will be about 2 - 4 working days throughout Australia wide as soon as order get dispatched provided that there is no delay from courier side or due to other external factor. Please be advised that, Delivery to rural or PO BOX area may takes longer than usual.

Should we have any difficulty to obtain the items that are not in stock, we will contact you within 24 - 48 hours to notify you and work out the alternative solution. 

4) Return or Exchange of Goods And Insurance

BecexTech offers 7 days ELF(Early Life Failure) or DOA return policy. You must notify us as soon as the product stopped working. Any DOA products will be replaced immediately. All accessories, items returned must be in original condition or product will be repaired instead.

BecexTech also offers 14 days POM(Peace-Of-Mind) return policy. All POM returned product will incur charge for re-stocking fees. The charge may varied depending on the item condition. However, BecexTech reserve the right to refuse the return if the product is not in reasonable condition.

Apart from that, BecexTech also accepted the return that is caused by human error such as wrong description, wrong colors. No charge will apply. The replacement will be sent out immediately as soon as wrong product is assessed. The same policy applied, wrong item must be in a original condition. Item returned you must report the error within 48 hours you received the product. 

Should any of above scenarios applied, please contact us as soon as possible. This is to ensure the return will be honored.

Insurance is optional and recommended. The fees vary depending on the value of the goods. Please note that BecexTech Australia is not liable for any lost item if insurance is not purchased. 

5) Warranty Claim

All products you purchased from us comes with 12 months local Australian warranty. For any support and help on warranty claim, you may need to refer to our warranty page. You may need to attach the RA form as well as invoice when returning the goods. Any returned products that do not comes with above docs will result in a delay in processing your warranty.

6) Products Specifications and sales package

At BecexTech Australia, we work hard to offer you the most competitive pricing and accurate product information including sales package. However, because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice. 

7) Our Stocks

Our stocks are sourced from genuine suppliers from all over the world and locally in order to get the best price where we can pass the saving to our customer.
All the specs are the same with local products and this does not affect your local warranty status.

8) Errors and Ommisions

Please be assured of our every effort to ensure the accuracy; however the documents and graphics published may contain technical inaccuracies or typographical errors. BecexTech Australia makes no representations about the suitability of this information; it is provided “as is” without warranty of any kind. If an error is made or a product is listed at an incorrect price, or there is missing item in the box BecexTech Australia shall maintain the right to refuse or cancel any orders placed.